Senior Product Designer | Enterprise SaaS & AI Systems
👋 I'm Rachel, a Senior Product Designer focused on enterprise SaaS and operational systems.
I design products that translate complex operational rules into clear decision-making experiences.
Currently designing healthcare operations software at Axle Health.
Some case studies are password protected. Feel free to reach out for access.
SENIOR UX DESIGNER & RESEARCHER | AI WORKFLOWS | 2024
Reducing Incident Investigation Time
Pfizer Reliability Monitoring Dashboard
Improved incident visibility and reduced investigation time by ~40%
FOUNDING PRODUCT DESIGNER | LOGISTIC ERP Platform | 2025
Improving Shipment Visibility
Real-Time Vessel Tracking for a Logistics ERP
Increased operator NPS by 20%
SENIOR PRODUCT DESIGNER | MOBILE OPERATION PLATFORM | 2026
Used by healthcare operations teams coordinating clinician scheduling.
Designed an AI-assisted scheduling workflow that surfaced insurance constraints earlier in the decision process, reducing manual scheduling validation by ~35%.
