01 / Healthcare · AI workflows
Making complex scheduling feel simple.
Turning eligibility rules into clear next steps for care teams.
View case study (password protected): Making complex scheduling feel simpleSenior Product Designer · Design & Code
Complex workflows. Clear products. Built with intent.
I turn complex domains into intuitive products, from healthcare and enterprise systems to AI workflows.
Explore selected workDesigned and built by Rachel.
Selected work
02 / Pfizer · Enterprise
From scattered alerts to clear priorities.
Incident management for complex operations.
View case study (password protected): From scattered alerts to clear priorities
03 / LG Display · Logistics
Turning shipment signals into decisions.
A clearer workflow for global shipment operations.
View case study (password protected): Turning shipment signals into decisionsHow I work
I make the complicated usable.
I connect product strategy, systems thinking, and hands-on building to bring clarity to demanding domains.
Understand the domain
Get to the core of the problem through context, users, and real workflows.
Design the decisions
Turn complexity into clear, confident workflows that support the right actions.
Build and refine
Bring ideas to life with design and code, then iterate with real feedback and impact.