UX DESIGNER
👋 I'm Rachel, a seasoned UX Designer with 7 years of experience across e-commerce and retail, commercial food service, gaming, and entertainment.
I am currently working for Pfizer (Contract with BlinkUX)
SENIOR UX DESIGNER & RESEARCHER | WEB | AUG - CURRENT
Analyzed IBM Gen AI data models, providing actionable insights to improve dashboard design and development
Conducted 25 live user research interviews with key stakeholders, facilitating data-driven decision making on dashboard requirements and features
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UX DESIGNER & RESEARCHER | WEB | JUNE - SEPTEMBER
Led the design of the kitchen manufacturing data visualization dashboard, enhancing commercial equipment usability, achieving 52% to 78% user satisfaction.
Redesigned 3 prototypes resulting in a 10% boost in user engagement and a 7% increase in user retention.
CONTRACT UX DESIGNER | WEB | JUL - SEP 2023
Redesigned 3 prototypes, enhancing user engagement by +3% and deep VR research and alumni engagement.
Conducted 10 qualitative and 50 quantitative user interviews, driving informed design decisions and improving alumni engagement.
CONTRACT UX DESIGNER | WEB | MARCH - JULY
Elevated user engagement by 15% and conversions by 10% through responsive website designs.
CONTRACT UX DESIGNER | MOBILE | SEP - DEC 2022
Led the design and development of a DEI education podcast for Mobile, aimed at enhancing executive learning.
Achieved a 70% satisfaction rate among executive participants, demonstrating the podcast's effectiveness in promoting diversity, equity, and inclusions.